Every so often you see it on the news about how firefighters or EMTs treated a family pet on the scene of a residential fire. Usually, it seems, when it makes the news there is a positive outcome. And this works out more positive than most people imagine.
So when we have these stories about pets being 'rescued from the jaws of death', the PR value is immeasurable for the agencies involved.
Anywhoo, in reading the post on Mike's blog, there was the comment about how someone removed the pet masks from a truck, even referring to it as "stupid crap".
Folks, anything we do that makes the public feel better about their shitty day, as well as feeling better about us and the job we do, should never, ever, be considered "stupid crap".
Unfortunately, I have worked with several people over the years that have never quite grasped that fact.
There are a lot of things we can do to make things better for people that are having their worst day possible. pet masks are just one.
The sad part is I left them on my ambulance one day, and when I came back from four day break, they were gone. As I was told "They ain't on the checklist, and this ain't the Hilton".
It goes further. Just making sure your patient, particularly elderly patients, have a pillow (or two or three), along with a couple of blankets ('cause Grandma always gets cold) provides a tangible measure about who you are as a caregiver (and that's what we are in EMS- caregivers). People notice it. I sued to try and make sure I had pillows (at least three) on my ambulance at one of my old employers. I also used to try and make sure I had multiple blankets for warmth and padding.
I've said it before- the public has no idea how knowledgeable you are, whether you can read a 12-lead at 50 yards or calculate three drips in your head at once.
But they know when you are nice.
They notice when you take care of them. Or their Mama. Or their pets.